Established Market Presence A Briggs has a long-standing history in travel document processing since 1987, indicating a well-established reputation and extensive experience that can serve as a foundational trust point for expanding client relationships and cross-selling services.

Geographic Reach With operations and processing centers across major U.S. cities including Washington D.C., New York, Los Angeles, and Chicago, A Briggs has strong national coverage, offering opportunities to develop targeted campaigns to expand services within these key markets.

Technology Integration Utilizing advanced tech tools such as Microsoft 365, Google Fonts API, and ZoomInfo, the company demonstrates a modern digital infrastructure that can be leveraged for upselling advanced solutions or improving operational efficiencies.

Market Positioning Competing with similar firms like VisaHQ and Travel Visa Pro with revenues reaching up to $250M, A Briggs is positioned in a competitive segment where value-added services and technological enhancements can help differentiate and grow customer share.

Client Service Excellence With high responsiveness evidenced by calls answered within three rings and multiple communication channels, there is an opportunity to offer complementary customer experience solutions or loyalty programs that enhance client retention and satisfaction.