Abai

IT Services and IT ConsultingCommunity of Madrid, Spain1001-5000 Employees

ABAI is a Spanish IT services and consulting company focused on helping organizations manage customer relationships through process outsourcing and digital transformation. Its offerings aim to improve operations, customer acquisition workflows, and back-office activities across enterprises by leveraging automation-driven capabilities. The company serves a broad client base seeking efficiency gains and scalable, technology-enabled support functions, addressing challenges in customer engagement and operational throughput. Based in the Community of Madrid, ABAI operates through multiple service centers across Spain and several other countries, employing a large workforce to manage interactions in multiple languages. The organization combines technology, advisory services, and analytics with investments in automation and artificial intelligence, and it has created a unit dedicated to digital humans called WeHumans, as well as a platform that assesses cyber risk using quantitative methods. ABAI positions itself within the IT services and IT consulting industry as a provider of transformation programs and outsourced processes aimed at enhancing client operations and risk management.” } )] } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } }

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