Aceyus Email Format
IT Services and IT ConsultingNorth Carolina, United States51-200 Employees
Aceyus provides real-time analytics solutions for contact centers, enabling centralized access to customer metrics through a single dashboard. The platform supports improvements in customer and agent experiences by applying analytics across interactions and channels. It encompasses data mining, data warehousing, omnichannel reporting and analytics, and customer journey mapping. The company operates within IT services and IT consulting, targeting call and contact centers as its primary customers. Based in Charlotte, North Carolina, Aceyus positions itself in the IT services and consulting space that serves contact centers. In August 2023, Aceyus was acquired by Five9, a move that integrated its capabilities within a larger intelligent cloud contact center ecosystem.