Market Focus Target mid- to large-sized municipal utilities in North America and the Caribbean, with an emphasis on public power, water, gas, and multi-service providers, leveraging CIS Infinity as a scalable, open and integrable CIS solution.

Integrated Payments Promote CIS Infinity integrations with payment platforms (Paymentus, InvoiceCloud) to drive timely collections, reduce manual intervention, and improve customer experience—a clear upsell path for enhanced cash flow management.

Field Operations Highlight seamless field workforce management integration (ServiceLink) to optimize dispatch, reduce travel, and improve service quality, presenting opportunities for bundled deployments that include mobile workforce capabilities.

Cloud and On‑Perm Emphasize flexible deployment options (single-tenant cloud or on-premises) to align with customers’ data privacy, cybersecurity, and regulatory policies, enabling tailored modernization journeys and longer-term contracts.

Strategic Growth Leverage leadership changes and expansions in North America (e.g., Canada) as signals for regional growth, offering dedicated customer success and sales coverage, plus collateral around reliability, long-term value, and upgrade paths from legacy systems.