Patient Engagement The Trust has launched a dedicated radiotherapy patient website and uses automated PSA results texting, signaling openness to scalable patient communications and education platforms. Opportunity exists to expand secure messaging, patient portals, appointment reminders, and digital consent tools across wards and clinics to improve patient experience and outcomes.

Data-Driven Care With a tech stack centered on Tableau, SAS, SQL Server Integration Services and Microsoft Azure, the Trust is positioned to adopt advanced analytics, dashboards, and data integration services that support clinical performance, throughput, and population health initiatives. Additional offerings around data governance, predictive analytics, and secure data sharing could be a fit.

Networked Care Operating across multiple sites within a large catchment, the Trust requires scalable IT, telehealth capabilities, and interoperable patient data across locations. Solutions for secure collaboration, remote consultations, unified scheduling, and cloud-based data exchange could reduce fragmentation and drive efficiency.

Workforce Solutions A workforce of thousands of staff and volunteers, combined with recent pay and conditions issues, highlights opportunities for workforce management, training, wellbeing, and engagement tools that reduce admin burden, improve scheduling, and support retention and morale.

Collaborative Innovation Active partnerships with external design firms and community charities suggest a readiness to co-create patient-centered solutions. There is potential to offer patient experience design, digital inclusion programs, and pilot partnerships that extend impact beyond clinical care.