Allegro Response Employee Directory
Outsourcing and Offshoring ConsultingTexas, United States51-200 Employees
Allegro Response operates as a nearshore call center and BPO provider with more than 15 years of experience, based in Hermosillo, Sonora, Mexico, with roots in Austin, Texas. The company supports US e-commerce and direct-to-consumer brands by delivering customer service at a lower cost. It sits in the outsourcing and offshoring consultancy space, providing scalable customer-service solutions for its clients. Its delivery model combines human agents with AI-enabled capabilities to support multiple channels and create tailored experiences for small and medium-sized enterprises. In April 2024, Allegro Response announced the launch of Generative AI Voice Bots at the Performance Driven Marketing Institute's conference in Miami.