Budget Focus Small team size and a revenue range of 10M-25M indicate a lean operations model with potential needs for cost-efficient IT solutions, managed services, and scalable support to protect margins while expanding.

SMB Tech Stack Their technology footprint includes WordPress, WooCommerce, Shopify and Microsoft 365, suggesting opportunities to upsell managed hosting, security, data backup, and collaboration tools tailored to a small business with e-commerce components.

Remote & Onsite With offerings like remote assistance and mobile technicians covering San Luis Obispo County, there is scope to sell ongoing remote IT support contracts, device management, and preventative maintenance to maintain uptime for a dispersed client base.

Service Differentiator Free diagnostics with repairs positions the company as customer-friendly; sales motions could emphasize bundled service plans, expedited repairs, and service level options to convert repairs into recurring revenue.

Growth Enablers The mix of hardware/software installation, troubleshooting, and networking aligns with cross-sell opportunities into small business customers needing security, network optimization, and cloud-based productivity enhancements as they scale.