Alternative Claims Management | ACM Employee Directory

InsuranceTexas, United States51-200 Employees

Alternative Claims Management (ACM) is a fleet-focused insurance services firm based in San Antonio, Texas, with more than 25 years of industry experience. It focuses on recovering costs tied to both current and past vehicle accidents for its clients, and it operates without upfront costs, getting paid only when its clients are compensated.
ACM covers losses including loss of use, loss of revenue, diminution of value, damaged equipment, owned property damage, and total losses, pursuing claims against at-fault insurers. The firm offers a cloud-based portal for claims management, maintains a nationwide network of independent appraisers, allows clients to choose their preferred body shop, and runs a Photoscope program to keep vehicles in service; it also supports older claims through a closed-claim option that can reach back up to six years depending on state law. Its customer base spans ambulance and EMS systems, hospital networks, construction and utility operations, trucking and delivery fleets, waste management, law enforcement and fire services, shuttle and school transportation providers, dealerships, and rental or leasing firms.

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