American Support Employee Directory
Outsourcing and Offshoring ConsultingFlorida, United States51-200 Employees
American Support, based in Jacksonville, Florida, provides outsourcing and offshoring services. It operates nine call centers across the United States and in El Salvador, Nicaragua, the Dominican Republic, and the Philippines, forming a network to handle customer interactions and sales support for large U.S. companies. The firm offers six core capabilities, including inbound care and telesales, outbound telesales, technical support, billing support, customer retention, and work related to CSG International. It sits in the outsourcing and offshoring consulting industry, maintaining a mid-sized footprint with a regional delivery model.