Ansafone Contact Centers Employee Directory
TelecommunicationsCalifornia, United States501-1000 Employees
Ansafone Contact Centers is a mid-sized telecommunications firm that provides outsourced contact center services for clients across the United States and Canada, supported by international alliances for broader reach. Based in Santa Ana, California, the company combines inbound and outbound call capabilities with digital channels such as live chat, email, and social media engagement, all tied to analytics. Its integrated CRM and web analytics enable tracking and reporting of customer interactions in near real time. The company serves a wide range of industries, including healthcare with HIPAA-certified services, financial services, government, consumer packaged goods, electronics, software, automotive, food and beverage, retail, and legal sectors. Its client base includes small and medium-sized enterprises as well as larger organizations, government entities, and Fortune 1000 companies, for whom it provides tailored contact center solutions. In early 2022, Ben Martorano was appointed Vice President of Operations.
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