Strong Client Impact AskForensics has demonstrated a proven track record of helping clients retain significant portions of at-risk accounts, with one client increasing retention from zero to over 60%. This indicates a focus on high-value, strategic account recovery and growth, presenting potential opportunities to target businesses with sizable and vulnerable client portfolios.
Niche Forensic Approach Utilizing a forensic-science methodology to uncover the true reasons behind sales successes or failures, AskForensics offers unique insights that go beyond traditional Voice of Customer programs. This specialized approach can be appealing to organizations seeking deep, actionable intelligence to optimize sales strategies and customer retention.
Data-Driven Insights Having analyzed over $22 billion in customer relationships and identifying over $4 billion at risk, the company has extensive experience with high-stakes, large-scale client behavior analysis. Firms with complex, high-value relationships are ideal targets for AskForensics' services, especially those aiming to mitigate risk and unlock growth opportunities.
Emerging Market Focus While not explicitly stated, the company’s size and specialization suggest potential in expanding its reach within the broader consulting and services industry, particularly among mid-sized organizations seeking advanced relationship diagnostics, making them a competitive partner for firms in similar or adjacent markets.
Technology Utilization AskForensics employs a modern tech stack including MySQL, PHP, and web frameworks, indicating an ability to leverage technology for scalable, data-driven analysis. This technical foundation can be appealing to clients looking to integrate forensic insights into their existing CRM and analytics systems, providing cross-selling opportunities in digital transformation initiatives.