Grid Modernisation Aurora Energy operates a large distribution network across diverse Otago regions and is positioned for growth in growing markets. This creates opportunities to offer grid modernization solutions such as advanced grid analytics, asset health monitoring, SCADA/EMS integration, IoT sensing, and UAV data pipelines to improve reliability and resilience.

Customer Experience With Zendesk and an address-specific customer portal already in place, there is potential to expand omnichannel customer experience through AI-powered self-service, enhanced outage status dashboards, and tighter CRM/ERP integrations to reduce calls and improve satisfaction.

Security & Compliance Security considerations are evident with multiple offices and the use of password management tools. This presents opportunities to offer identity and access management, zero-trust architectures, secure collaboration, and ongoing cloud security monitoring and governance.

Drone Asset Intelligence Aurora Energy has experience with drone surveys of overhead lines. There is potential to scale continuous aerial asset inspection, LiDAR mapping, thermal imaging, GIS-based asset management, and predictive maintenance analytics to extend asset life and reduce outages.

Sustainable Growth Aligned with a mission for a safe, reliable and sustainable electricity supply and community engagement, there are openings for distributed energy resources, demand response, microgrid and solar/storage integration, and data-driven energy efficiency programs for customers.