Balanced Experience Employee Directory
IT Services and IT ConsultingWisconsin, United States2-10 Employees
Balanced Experience is a small IT services and consulting firm based in Madison, Wisconsin, that focuses on user experience and human factors engineering. The company combines UX research, UX design, and accessibility assessment to support the development of complex digital products, including medical devices and software-as-a-medical-device (SaMD), with an emphasis on human-centric design and evaluating how real users with disabilities interact with products. Their services help clients manage the human factors lifecycle, conduct validation testing, and develop supporting materials such as user instructions and training content, guided by a partner network for regulatory navigation, testing, and reporting. The firm serves organizations seeking to improve usability, accessibility, and overall user experience across web, mobile, VR, and blended digital environments, across industries that require rigorous usability and compliance considerations. Based in the Madison area, Balanced Experience positions itself as a flexible, research- and design-led team capable of tailoring methods to each project’s needs.