BBB, Cleveland Employee Directory
Non-profit OrganizationsOhio, United States11-50 Employees
Based in Broadview Heights, Ohio, the Better Business Bureau Serving Greater Cleveland operates as a private nonprofit that serves five Northeast Ohio counties: Ashtabula, Cuyahoga, Geauga, Lake, and Lorain. Its work centers on fostering an ethical marketplace by promoting honest advertising and selling practices and by facilitating alternative dispute resolution. Through its services and programs, the bureau aims to empower consumers and businesses to participate in commerce with greater information and confidence. As part of the BBB network, it contributes to regional efforts that support trustworthy marketplace conduct in local communities. The Cleveland bureau is a small to mid-sized organization with a local footprint, and it maintains a presence online at bbb.org. In 2026, the BBB network announced the launch of the Responsible Influence Certification Program through its Institute for Responsible Influence, a broader initiative addressing responsible practices across industries.