Benchmark Merchant Solutions Employee Directory

Financial ServicesNew York, United States201-500 Employees

Benchmark Merchant Solutions is a financial services provider based in Buffalo, New York, serving a diverse range of merchants across sectors such as restaurants, hotels, retail, professional services, and mail-order businesses. The company emphasizes helping clients navigate the evolving payment landscape by offering guidance on compliance and pricing, with a focus on building relationships so the same representative handles sales and service to ensure continuity for customers. Its work includes reprogramming and installing card processing systems, reviewing processing statements for potential savings, training staff, troubleshooting, addressing fraud and chargebacks, and assisting with bookkeeping and accounting tasks. The firm positions itself as an educator and advocate within the payments industry, aiming to support merchants in understanding industry changes and obtaining favorable pricing. Benchmark operates in the financial services sector and serves a variety of merchant types, highlighting its emphasis on education and ongoing account support as core components of its service model.

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