Strategic Partnership BenchmarkPortal collaborates with leading voice of the industry, including recent partnerships with CallFinder to deliver Learning Channel+ training content, signaling openness to integrated solutions and co-marketing opportunities that can be leveraged for joint offerings.

Scaling Training As a global leader in call center training and certification, BenchmarkPortal presents a strong platform for upsell into advanced training modules, certification programs, and enterprise onboarding services for partner networks and customers seeking standardized excellence.

Data-Driven Upsell Home to the world’s largest call center metrics database and Center of Excellence recognitions, the company can be a gatekeeper for analytics-focused solutions, coaching, quality assurance, and benchmarking tools targeted at improving client performance.

Mid-Market Focus With 11-50 employees and a revenue range of up to 25 million, BenchmarkPortal operates in a scalable B2B segment that aligns with mid-market contact centers seeking certified training, consulting, and benchmarking to elevate operations.

Global Reach Long-standing leadership since 1995, international recognition, and multiple industry events enable cross-border expansions, channel partnerships, and multinational deployments of training, certification, and benchmarking offerings.