Better Business Bureau of Michigan

Non-profit OrganizationsUnited States51-200 Employees

Start with TRUST

We are a nonprofit, business-supported organization that is deeply committed to building and advancing a better and more trusted marketplace for all: business and consumers. This involves helping people find and recommend businesses they can trust. We also work to help businesses demonstrate their trustworthiness and credibility. We are actively involved in our community, and look for opportunities to meaningfully connect with all our stakeholders.

Our Vision: To create an ethical marketplace where buyers and sellers can trust each other. 

Our Mission: To be the leader in advancing marketplace trust by:
- Setting standards for marketplace trust
- Encouraging and supporting best practices by engaging with and educating
   consumers and businesses
- Celebrating marketplace role models
- Calling out and addressing substandard marketplace behavior
- Creating a community of trustworthy businesses and charities

Businesses: Interested in standing out from your competition? 7 out of 10 consumers prefer to do business with a BBB Accredited Business.
Learn more about the benefits of being accredited and apply: https://www.bbb.org/voa.

BBB of Michigan, which serves the entire state with the exception of Hillsdale, Monroe and Lenawee counties (these three counties are served by BBB of Northwest Ohio and Southeast Michigan).

Businesses are invited to visit BBB.org/BizHQ for helpful tools to run a successful organization. 

For consumer tips and resources, visit BBB.org/ConsumerHQ.

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