BigPanda Employee Directory
Software DevelopmentCalifornia, United States201-500 Employees
BigPanda offers an AI-powered IT operations platform designed to enable autonomous decision-making and task execution by systems with minimal human involvement. The platform is built to respond to and prevent IT incidents at machine speed, aiming to boost operational efficiency and service reliability. Its customer base includes IT operations leaders in financial services, healthcare, airlines, and media sectors, who face complex outage management and incident response challenges. Headquartered in Redwood City, California, the company positions itself as a mid-sized software developer focused on agentic IT operations solutions. In February 2026, BigPanda announced a strategic integration with Downdetector via Ookla, bringing real-time outage intelligence into its AI Incident Assistant to enhance visibility into third-party outages.
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