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Award-Winning Contact Center Blue Ocean Contact Centers has been consistently recognized with prestigious awards, such as receiving the Silver Stevie Award for Customer Service Team of the Year multiple times. Leveraging these accolades can be a strong selling point to showcase the company's commitment to excellence in customer care.

Global Support Capabilities With onshore support provided by agents across Canada and nearshore support from the Dominican Republic, Blue Ocean has a geographically diverse workforce capable of delivering customer care solutions globally. This widespread presence opens up opportunities to cater to clients with varying localization needs.

Bilingual Support Expertise Blue Ocean Contact Centers offers bilingual support in English, French, Spanish, and additional languages like Portuguese, German, Cantonese, and Mandarin for lower volume programs. This language versatility can be a valuable asset when targeting clients with diverse customer bases or multilingual service requirements.

Tech-Driven Customer Solutions Utilizing a tech stack that includes Google Ads Conversion Tracking, WordPress, jQuery, and more, Blue Ocean demonstrates a commitment to leveraging technology for enhanced customer engagements. Highlighting the company's tech capabilities can appeal to clients seeking innovative and data-driven customer service solutions.

Large-Scale Capacity With over 800 employees in two centers in Canada, Blue Ocean Contact Centers has the capacity to handle large-scale programs, with a minimum program size of 20 full-time equivalents (FTE). This scalability factor positions the company well to attract clients with substantial customer service demands or those looking for scalable solutions.

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Blue Ocean Contact Centers Tech Stack

Blue Ocean Contact Centers uses 8 technology products and services including Google Analytics, Cookie Notice, jQuery, and more. Explore Blue Ocean Contact Centers's tech stack below.

Google Analytics
Analytics
Cookie Notice
Cookie Compliance
jQuery
Javascript Libraries
Slick
Javascript Libraries
Datadog
Real User Monitoring
HSTS
Security
Smash Balloon Instagram Feed
Web Platform Extensions
Google Plus
Widgets

Media & News

Blue Ocean Contact Centers's Email Address Formats

Blue Ocean Contact Centers uses at least 1 format(s):

Blue Ocean Contact Centers Email Formats	Example	Percentage
FLast@blueocean.ca	JDoe@blueocean.ca	49%
LFirst@blueocean.ca	DJohn@blueocean.ca	1%
FLast@blueocean.ca	JDoe@blueocean.ca	49%
LFirst@blueocean.ca	DJohn@blueocean.ca	1%

Frequently Asked Questions

Where is Blue Ocean Contact Centers's headquarters located?

Blue Ocean Contact Centers's main headquarters is located at 7051 Bayers Road Suite 400 Halifax, NS B3L 4V2 CA. The company has employees across 4 continents, including North AmericaAsiaEurope.

What is Blue Ocean Contact Centers's phone number?

You can contact Blue Ocean Contact Centers's main corporate office by phone at

+1-902-722-****

. For more prospecting data, LeadIQ has access to up-to-date and accurate contact information within our platform. Find, capture, and sync contact data to your CRM and sales tools in one click.

What is Blue Ocean Contact Centers's official website and social media links?

Blue Ocean Contact Centers's official website is blueocean.ca and has social profiles on LinkedIn.

How much revenue does Blue Ocean Contact Centers generate?

As of November 2024, Blue Ocean Contact Centers's annual revenue reached $750M.

What is Blue Ocean Contact Centers's SIC code?

Blue Ocean Contact Centers's SIC code is 8742 - Management Consulting Services.

How many employees does Blue Ocean Contact Centers have currently?

As of November 2024, Blue Ocean Contact Centers has approximately 530 employees across 4 continents, including North AmericaAsiaEurope. Key team members include Chief Operating Officer: E. C.President And Chief Operating Officer: A. O.Cto: J. D.. Explore Blue Ocean Contact Centers's employee directory with LeadIQ.

What industry does Blue Ocean Contact Centers belong to?

Blue Ocean Contact Centers operates in the Outsourcing and Offshoring Consulting industry.

What technology does Blue Ocean Contact Centers use?

Blue Ocean Contact Centers's tech stack includes Google AnalyticsCookie NoticejQuerySlickDatadogHSTSSmash Balloon Instagram FeedGoogle Plus.

What is Blue Ocean Contact Centers's email format?

Blue Ocean Contact Centers's email format typically follows the pattern of . Find more Blue Ocean Contact Centers email formats with LeadIQ.

When was Blue Ocean Contact Centers founded?

Blue Ocean Contact Centers was founded in 1994.

Blue Ocean Contact Centers

Blue Ocean Contact Centers

Outsourcing and Offshoring ConsultingNova Scotia, Canada501-1000 Employees

Here’s our ten-second elevator pitch: we provide affordable, onshore and/or nearshore, high-touch customized contact center solutions for brands who care deeply about the quality of their customer experience.
 

If you’re checking off boxes while you’re checking out possible partners, here’s a quick company snapshot:

*Headquartered in Halifax, Nova Scotia, Canada (Halfway between the UK and California – perfectly positioned for global support)
*Onshore support provided by agents across Canada
*Nearshore support provided by agents in the Dominican Republic
*Founded in 1994
*800+ employees in two centers (both in Canada)
*Privately-owned
*Offering PCI-compliant solutions
*Minimum program size: 20 FTE
*Bilingual support for high volume programs in: English, French, Spanish. We can also support lower volume/coverage models with Portuguese, German, Cantonese and Mandarin.

Company Overview

Headquarters: 7051 Bayers Road Suite 400 Halifax, NS B3L 4V2 CA
Phone number: ✕
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+1-902-722-****
Website: blueocean.ca
SIC Code: 8742 - Management Consulting Services
Founded: 1994
Employees: 501-1000

Media & News

Funding & Financials

$100M$1B
Blue Ocean Contact Centers's revenue is in the range of $100M$1B

Funding & Financials

$100M$1B
Blue Ocean Contact Centers's revenue is in the range of $100M$1B

Company Leadership

E. C.
Chief Operating Officer
✕
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A. O.
President And Chief Operating Officer
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Email
J. D.
Cto
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S. P.
Vp, People And Organizational Performance
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A. S.
Vp, Digital Transformation
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Employee Directory

A. B. R.
Vice President, Sales And Marketing
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K. C.
Vice President, Operations
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K. C. S.
Vp, Operations
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P. I. S.
Senior Vice-President, Corporate Services
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A. B.
Director Of Client Management At Blue Ocean Contact Centers
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