Insights

Global CX Expansion BlueLink Group operates internationally with a diverse portfolio spanning outsourcing, consulting, CX and innovation, training, and complex contact center solutions. This presents upsell opportunities to consolidate multi-regional programs and expand into new markets where BlueLink already has presence or logistic capabilities.

Air France Heritage Founded by Air France and currently delivering premium CRM for demanding brands, BlueLink has established credibility in high-caliber partnerships. This history signals potential as a trusted advisor to other legacy carriers and premium brands seeking similar levels of operational excellence and global reach.

Technology Stack BlueLink employs a mix of customer experience and analytics tools (including OpenAI, Algolia, Matomo, Piwik PRO, Cookiebot, WordPress, Canva, UserWay) to power CX, insight generation, and digital interfaces. This suggests opportunities to cross-sell advanced automation, AI-driven personalization, and data governance services to optimize contact center performance.

Recent Growth Recent communications highlight openings of new platforms in Bogotá and notable awards for Flow Project with Air France, signaling momentum in expanding capabilities and geographic footprint. Sales potential includes portfolio expansion in Latin America and leveraging award visibility to win additional enterprise deals.

Scale & Maturity With 2,500 global employees and a revenue range of 250–500 million USD, BlueLink is a mid-to-large cap player with established processes and quality standards. This positions them for enterprise-level partnerships, long-term contracts, and expansion of end-to-end outsourcing and training offerings to larger clients seeking scalable solutions.

Similar companies to BlueLink Group

BlueLink Group Tech Stack

BlueLink Group uses 8 technology products and services including UserWay, Matomo, Canva, and more. Explore BlueLink Group's tech stack below.

BlueLink Group's Email Address Formats

BlueLink Group uses at least 4 email formats:
BlueLink Group Email FormatsExamplePercentage
FLast@bluelinkservices.comJDoe@bluelinkservices.com
97%
FMiddleLast@bluelinkservices.comJMichaelDoe@bluelinkservices.com
1%
First.Last@bluelinkservices.comJohn.Doe@bluelinkservices.com
1%
LFirst@bluelinkservices.comDJohn@bluelinkservices.com
1%

Frequently Asked Questions

What is BlueLink Group's phone number?

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You can contact BlueLink Group's main corporate office by phone at . For more prospecting data, LeadIQ has access to up-to-date and accurate contact information within our platform. Find, capture, and sync contact data to your CRM and sales tools in one click.

What is BlueLink Group's official website and social media links?

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BlueLink Group's official website is bluelinkservices.com and has social profiles on LinkedIn.

How much revenue does BlueLink Group generate?

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As of October 2026, BlueLink Group's annual revenue is estimated to be $250M - $500M.

What is BlueLink Group's SIC code and NAICS code?

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BlueLink Group's SIC code is 7299 - Miscellaneous Personal Services, Not Elsewhere Classified and NAICS code is 81 - Other Services (except Public Administration).

How many employees does BlueLink Group have currently?

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As of October 2026, BlueLink Group has approximately 494 employees across 6 continents, including Europe, Africa and South America. Key team members include Chief Executive Officer Groupe Bluelink, Filiale D'air France Spécialisée Dans La Relation Client: Z. J., Cfo / Directrice Financiere: C. B. and Head Of Business Development: P. F. Explore BlueLink Group's employee directory with LeadIQ.

What industry does BlueLink Group belong to?

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BlueLink Group operates in the Consumer Services industry.

What technology does BlueLink Group use?

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BlueLink Group's tech stack includes UserWay, Matomo, Canva, WordPress, Cookiebot, OpenAI, Algolia and Piwik PRO Core.

What is BlueLink Group's email format?

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BlueLink Group's email format typically follows the pattern of FLast@bluelinkservices.com. Find more BlueLink Group email formats with LeadIQ.

When was BlueLink Group founded?

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BlueLink Group was founded in 1992.
BlueLink Group logo

BlueLink Group

Consumer ServicesÎle-de-France, France201-500 Employees

BlueLink Group is a customer relationship specialist that designs, implements, and develops end-to-end processes to manage interactions across multiple channels and regions. The company focuses on creating insights from customer data and coordinating multilingual activities to build loyalty, drawing on a consulting approach aligned with each partner brand's strategy. Originating in France in 1992 and now operating as part of Air France, BlueLink positions itself within the consumer services sector by supporting travel, tourism, luxury, and culture-focused brands through centralized customer relationship management.
Based in Île-de-France, Arcueil, the firm serves a global scope with a multilingual workforce capable of engaging customers in a wide range of languages. Its services are designed to help clients enhance customer relationships as a key driver of success, leveraging distance-spanning capabilities to manage interactions across various channels and geographic regions. A recent acknowledgment includes recognition as a best place to work in the Czech Republic, reflecting organizational practices around human capital in another country.

Section iconCompany Overview

Phone number
SIC Code
7299 - Miscellaneous Personal Services, Not Elsewhere Classified
NAICS Code
81 - Other Services (except Public Administration)
Founded
1992
Employees
201-500

Section iconFunding & Financials

  • $250M - $500M

    BlueLink Group's revenue is estimated to be in the range of $250M - $500M

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