BlueLink Group

Consumer ServicesÎle-de-France, France201-500 Employees

BlueLink Group is a customer relationship specialist that designs, implements, and develops end-to-end processes to manage interactions across multiple channels and regions. The company focuses on creating insights from customer data and coordinating multilingual activities to build loyalty, drawing on a consulting approach aligned with each partner brand's strategy. Originating in France in 1992 and now operating as part of Air France, BlueLink positions itself within the consumer services sector by supporting travel, tourism, luxury, and culture-focused brands through centralized customer relationship management.
Based in Île-de-France, Arcueil, the firm serves a global scope with a multilingual workforce capable of engaging customers in a wide range of languages. Its services are designed to help clients enhance customer relationships as a key driver of success, leveraging distance-spanning capabilities to manage interactions across various channels and geographic regions. A recent acknowledgment includes recognition as a best place to work in the Czech Republic, reflecting organizational practices around human capital in another country.

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