Blueworx is NOW Waterfield Technologies! Email Format

IT Services and IT ConsultingOklahoma, United States2-10 Employees

Waterfield Technologies, based in Tulsa, Oklahoma, operates in the IT services and IT consulting space. The firm relies on a small team with extensive experience in voice and mobile application design, delivery, and infrastructure support to improve customer experiences and drive operational efficiency. It recently integrated IBM's WebSphere Voice Response technology, expanding its voice-driven engagement capabilities.

Its target customers are organizations seeking enhanced customer engagement and more efficient contact centers, and it has expanded into generative AI solutions for AI-first contact centers, launched in 2024. The company has established partnerships with Avaya and Intele Peer, reflecting collaborations with established players in the customer-engagement ecosystem.

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