Union Benefits Scope Operates three collectively bargained benefit plans for tens of thousands of active participants, retirees and dependents across 100+ lodges of The International Brotherhood of Boilermakers. This breadth signals demand for scalable benefits administration, lodge data integration, and improved member self-service capabilities.

Regional Network Advantage Headquartered in Kansas City, Kansas with a nationwide union network across diverse industries indicates an opportunity for regional pilots and lodge partnerships to accelerate adoption of enhanced plan administration tools.

Technology Modernization Current tech stack includes legacy tools (ASP.NET, Dojo, jQuery) and CDN services, suggesting needs for modernization, security hardening, cloud hosting, API integrations with payroll/HR systems, and improved member portals.

Cost Efficient Buyer With revenue in the 10–25 million range and 51–200 employees, the organization is likely vigilant on ROI; tailor offerings as managed IT, cloud migration, cybersecurity, and compliance services that demonstrate measurable savings.

Member Engagement Aims for outstanding customer service for tens of thousands of participants; opportunities exist for enhanced communications, self-service portals, mobile access, and automated notifications to improve engagement and reduce support workload.