C2Perform Email Format
IT Services and IT ConsultingGeorgia, United States11-50 Employees
Based in Roswell, Georgia, C2Perform is an IT services and IT consulting company founded in 2015 that focuses on customer-support operations. It provides a unified platform that combines knowledge management, coaching, quality assurance, learning, engagement, communications, and talent tools into a single suite, reducing reliance on multiple siloed solutions. Its customers include BPOs, in-house support teams, and shared-service or financial-back-office operations that run on KPIs and aim to minimize churn. Its platform serves clients in more than 30 countries and has supported hundreds of operations teams over more than a decade, analysing over 100 million frontline interactions through its quarterly index to derive insights. It surfaces the drivers behind performance metrics and automatically triggers coaching, learning or recognition to close gaps. Pre-built integrations fit into existing tech stacks in days, and the platform is available in 14 languages.