Higher Education IT Cal Poly ITS supports faculty, staff, and students with a broad range of technical services, indicating opportunities to sell end-to-end IT services, cloud optimization, security, and user-focused support solutions tailored for a university environment.

Strategic Cloud Usage The tech stack includes Microsoft Azure, suggesting potential for expanding cloud migration services, optimization, monitoring, and hybrid cloud integration to enhance performance and cost efficiency.

Analytics and BI Use of IBM SPSS indicates a reliance on data analytics tooling; upsell opportunities exist for advanced analytics platforms, data governance, and training to broaden data-driven decision making across departments.

Educational Partnerships Recent academic initiatives such as synthetic cell course and research partnerships point to potential collaborations in research IT support, high-performance computing, and specialized lab infrastructure managed services.

Campus Engagement With a large ITS team and emphasis on service excellence, there is room to offer employee-facing IT training, ITSM tooling, incident response improvements, and user experience projects to reduce ticket volumes and improve satisfaction.