Call Center Resources LLC Employee Directory

TelecommunicationsWisconsin, United States11-50 Employees

Call Center Resources LLC is a telecommunications-focused services provider based in Superior, Wisconsin, founded in 2004. The organization operates a 200-seat call center located across the bay from Duluth, Minnesota on Lake Superior. Proximity to multiple colleges and universities gives access to a diverse pool of talent that contributes to quality and new ideas.

Its leadership team brings decades of experience in regulated markets such as energy, telecommunications, healthcare and health and wellness, insurance, utilities, and enterprise software, along with related areas like lead generation, appointment setting, fundraising, and more. The company delivers a broad suite of service solutions that encompass customer service, technical and ticket support, third-party verification, quality assurance and monitoring, BPO, bill reminders and notifications, sales, presales, and business development, plus a range of automated IVR options. Call Center Resources emphasizes a flexible, collaborative approach that aims to tailor solutions to a client's campaign and its specific requirements.

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