CallShaper Employee Directory
Technology, Information and InternetMaryland, United States11-50 Employees
CallShaper operates a cloud-based platform for call centers aimed at efficiency and regulatory compliance, serving both inbound and outbound operations. The platform automates call center processes to keep agents focused on customer interactions. It provides high reliability and real-time transparency, while letting directors manage multiple vendors and locations with customizable scripting and straightforward integrations with other systems. The solution includes a built-in quality assurance scorecard at no extra cost and a predictive dialer that supports up to 20 lines per agent, with rapid onboarding that typically requires only a few hours and no dedicated IT support. The company emphasizes compliance as a differentiator, offering seven years of accessible compliance information, longer than the two-year TCPA minimum. In 2025, CallShaper expanded its offering with AI-powered voice capabilities, reflecting ongoing product enhancements.
1-888-653-2347 
support@leadiq.com 
