Capita Local Public Service Email Format

Business Consulting and ServicesEngland, United Kingdom10001+ Employees

Capita Local Public Service is the local public services arm of Capita plc, based in London. With more than 25 years of experience, it acts as a long-standing provider to the local authorities sector, forming trusted partnerships to improve efficiency, raise service quality, and reduce costs while delivering benefits to communities. Its scope includes back-office processing, administration and finance, customer management, channel shift, and fraud prevention, with a flexible approach that adapts to each council’s needs. The aim is to translate efficiency gains into sustainable, year-on-year improvements in local services.

Its customers are primarily local authorities and other entities within the local public sector in the UK, seeking to improve service delivery while managing costs. As part of Capita plc, it sits within a broader outsourcing and professional services group and has engaged in collaborative initiatives, including a 2026 award for a technology partnership intended to improve frontline performance and customer experience.

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