CBC, LLC

Financial ServicesTennessee, United States11-50 Employees

CBC, LLC is a financial services company headquartered at 2016 Highway 75, Blountville, Tennessee 37617, United States, employing 11 to 50 people and reporting revenue in the range of $10 million to $25 million. It provides accounts receivable management and collections services to clients. The firm expanded through acquisitions in the Tri-Cities area, beginning in January 2003 with the purchase of Collections, Inc. in Kingsport and including Credit Bureau/Collections in Johnson City and Action Check Recovery in Kingsport, followed by the December 2003 purchase of Tennessee Valley Collections and the 2004 acquisition of Bristol Collection Agency. The management team has more than 100 years of experience in the collection industry, and CBC emphasizes client communication and staff continuity, with the majority of staff in place at the time of sale remaining with the company. CBC adheres to HIPAA, FDCPA, TCPA, and CFPB regulations, and maintains HIPAA conformity with staff trained on privacy requirements. The company employs a technology-driven approach, including the Alex multi-facet communications module for debtor outreach via texting and emailing and chatbot-based payment negotiation, and maintains a tech stack that includes Amazon Web Services, JSON-LD, imagesLoaded, Modernizr, jQuery Migrate, WPBakery, and Priority Hints.

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