CCI Global Email Format

TelecommunicationsKwazulu-natal, South Africa5001-10000 Employees

CCI Global is a telecommunications-focused business process outsourcing (BPO) provider with a global footprint anchored in the United Arab Emirates and a multi-country African presence spanning 16 sites. The company employs between 5,001 and 10,000 people. Its Africa sites include Durban, Johannesburg, and Cape Town in South Africa; Nairobi in Kenya; Addis Ababa in Ethiopia; Kigali in Rwanda; Accra in Ghana; and Alexandria in Egypt, with Botswana coming soon. It serves both domestic and international clients, including brands from the United States, Canada, the United Kingdom, Australia, New Zealand, South Africa, and Kenya, across industries such as Telecommunications, Media, Technology, Financial Services & Insurance, Retail, E-commerce, Travel & Leisure, and Utilities. Its BPO services encompass Customer Support, Technical Support, Sales, Retention, Back-Office Operations, and Data Management, with ongoing investments in technology, process improvements, and employee training.

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