CDC Software Email Format
Software DevelopmentPennsylvania, United States201-500 Employees
CDC Software provides cloud-based integration tools that link telephony systems with CRM and other core business applications in real time, with a focus on contact centers. The platform offers built-in support for a range of telephony systems and customer-service tools, allowing agents to access caller name, location, and history early in a call. By surfacing this context, the solution aims to shorten call times and reduce the need for follow-ups, contributing to improved service outcomes for customers.