Center for Services Leadership Employee Directory
Research ServicesArizona, United States2-10 Employees
The Center for Services Leadership is a research-focused hub within the W. P. Carey School of Business at Arizona State University, based in Tempe, Arizona. Founded in 1985, it combines rigorous academic insight with practical business application to address challenges in the service sector, aiming to be a definitive source of service knowledge. With a small professional team, the center engages in research activities that connect scholarly advances to real-world service strategies. Its work targets organizations seeking to improve service performance and customer experience by applying established theories in a practical context. The center operates within the broader landscape of research services and maintains its affiliation with ASU as a public university-based entity.