Central Mercantile Collection Services
Financial ServicesMichigan, United States2-10 Employees
Central Mercantile Collection Services is a national commercial debt collection agency serving business-to-business clients, based in the Detroit area and headquartered in Brighton, Michigan. It handles specialty collections for insurance companies as well as commercial accounts across all 50 states. The firm emphasizes recovering delinquent debts in a professional manner while preserving clients' reputations. Founded in 1984 by Dale Smith, the company is led by a management team with more than a century of hands-on debt collection experience. It operates on a contingency basis with no upfront fees or sign-up charges, charging only when a collection is successful; if no collection occurs, there is no fee. The organization prioritizes careful hiring and training, employing collectors with extensive experience and adhering to a strict code of ethics to protect client interests.