CertainlyCX Employee Directory

Outsourcing and Offshoring ConsultingOhio, United States11-50 Employees

CertainlyCX operates as a boutique business process outsourcing provider, specializing in building and managing customer-support teams for a range of clients from startups to established eCommerce brands. The company supports multiple channels—including email, phone, chat, SMS, and social media—to deliver consistent, high-quality service. A key focus is preserving each client's unique brand voice across all touchpoints.

Based in Columbus, Ohio, CertainlyCX sits within the outsourcing and offshoring consulting sector as a small to mid-sized firm offering tailored customer service operations. It emphasizes scalable teams that align with a client’s growth and customer expectations, providing reliable support across customer touchpoints.

Sign up for free to view info

Company overview Email format