Local Visibility Capitalize on Spokane-based family dentistry by strengthening local visibility and patient reviews. Leverage Google Search Console and analytics data to optimize local keywords and service pages for children, teens, and adults, and to drive more appointment requests.

Engagement & Retention Enhance patient engagement with a lightweight CRM and automated communications (reminders, recalls, and post-visit follow-ups). With a small team, this approach can boost retention and visit frequency across families without overhauling headcount.

Analytics Driven Turn existing analytics investments into measurable growth by establishing dashboards and conversion tracking for online inquiries and bookings. Use data-driven testing on the website to optimize the patient journey and improve appointment conversion.

Tech Modernization Modernize operations and technology to increase efficiency. Evaluate options for online scheduling, secure patient portals, and backend integrations to reduce administrative workload and improve the patient experience.

Partnership Growth Expand local referrals and community partnerships to grow family patient volumes. Target schools, pediatric clinics, and community organizations in Spokane to position Chaffin Dental Care as a trusted, long-term partner for family dentistry.