charles Employee Directory
Software DevelopmentBerlin, Germany51-200 Employees
charles is a mid-sized software development company based in Berlin, Germany. It specializes in conversational AI and CRM, aiming to help businesses extend their marketing reach by integrating messaging apps with existing channels. Its platform supports personalized, automated interactions that can contribute to revenue growth and improved customer retention. Its solutions are designed for CRM teams and other organizations seeking to automate customer-facing processes around specific events, while maintaining GDPR compliance. The company also offers integrations with systems such as Shopify, Klaviyo, Emarsys and Zendesk to leverage data for an omnichannel approach.