Digital Customer Experience The district operates a WordPress-based website using Elementor and Google Maps. There is an opportunity to modernize the customer experience with online bill pay, service requests, outage alerts, and a resident portal integrated with CRM and billing systems.

Asset GIS Modernization Leverage the existing Google Maps usage to build an integrated GIS and asset management program. Offer asset mapping, field data capture, leak detection, and data-driven capital planning to reduce non-revenue water and optimize maintenance.

Cybersecurity Services With a lean staff of 11-50, outsourced cybersecurity and managed hosting can reduce risk and ensure reliable operations. Propose security assessments, vulnerability management, secure WordPress hosting, regular backups, and disaster-recovery services tailored for a municipal utility.

Data Analytics A revenue profile in the mid-range suggests capacity for data-driven investments. Propose dashboards for water usage, billing, asset performance, leakage metrics, and financial forecasting to support budgeting, regulatory reporting, and service reliability.

Partnerships & Funding As a mid-sized utility, the district benefits from turnkey solutions and vendor partnerships. Highlight procurement-ready, scalable offerings and grant-ready programs for infrastructure modernization and sustainability initiatives.