Chicago Better Business Bureau Employee Directory
Non-profit OrganizationsIllinois, United States51-200 Employees
The Chicago Better Business Bureau is a private, non-profit organization that operates in the non-profit sector, with a mission to promote an ethical marketplace. Based in Chicago, Illinois, it serves Chicago and Northern Illinois by offering free consumer services that help individuals evaluate businesses and charities, resolve disputes, and protect personal information. Its core functions include handling buyer/seller complaints through conciliation, mediation, and arbitration, as well as reviewing advertising claims, online practices, and charitable organizations to foster trust in commerce. The BBB supports both consumers and businesses by providing educational resources, free business and charity reviews, complaint filing, and dispute resolution. It maintains a network of accredited businesses and leverages its regional and national footprint to monitor issues affecting the marketplace, offering guidance before purchases or donations and facilitating ethical conduct within the local economy.