Cicero Inc. Employee Directory

Software DevelopmentNorth Carolina, United States11-50 Employees

Cicero Inc. is a software developer that has operated for more than 15 years, serving contact centers and back-office organizations to improve the productivity and performance of people, systems, and processes. The company focuses on simplifying Activity Intelligence, Process Intelligence, and Robotic Automation, with software designed to reveal how and why work happens and how to improve both human and system workflows. Its offerings emphasize ease of use and straightforward implementation, positioning the products as complements to enterprise systems in customer service and back-office operations.

Based in Cary, North Carolina, Cicero employs a relatively small to mid-sized workforce and operates within the software development industry. Industry insiders and analysts have recommended Cicero software to complement, extend and simplify many of the industry’s largest enterprise systems for customer service and back-office operations. In March 2020, Frost & Sullivan awarded Cicero the Enabling Technology Leadership Award in the North American call center software market.

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