Accessibility Growth Accessibility Services Expansion: CIR & DeafLINK already provides interpretive services and advocacy for the Deaf. There is opportunity to cross-sell accessibility technology such as live captioning, remote interpretation platforms, and assistive devices to nonprofits, educational institutions, and events.

Fundraising Tech Fundraising Technology Needs: As a growth-focused nonprofit with steady revenue, CIR could benefit from donor management systems, online giving portals, automated fundraising campaigns, and grant management tools to streamline contributions and reporting.

Cloud Security Cloud Security and Collaboration: With Google Workspace and standard web technologies, there is room to enhance security posture, implement identity and access management, backups, and compliance tooling to protect donor data and support remote teams.

Digital Presence Digital Presence and Accessibility Modernization: The current CMS stack suggests potential upgrades to a more accessible, fast, and SEO-friendly website, including WCAG-compliant features, accessible content delivery, and improved content authoring workflows for outreach and programs.

Local Partnerships Local Partnerships and Scale: Located in Battle Creek with a community focus, CIR could explore collaborations with local schools, community centers, and regional nonprofits to scale DeafLink services, plus cross-sell language services to allied organizations.