Insights

Digital Engagement Enhancement Citizens Advice Scotland has shown a strong commitment to expanding its digital and accessible service offerings, exemplified by the launch of the Video Relay Service for deaf BSL users and digital tools like Moneymap.scot. This indicates potential opportunities to provide advanced communication, accessibility, and digital engagement solutions to further improve service delivery and reach diverse user groups.

Community Outreach Campaigns The organization regularly initiates targeted campaigns addressing urgent issues such as debt, energy bills, and cost of living crises. Sales prospects exist for organizations specializing in campaign management, outreach technology, and data analytics tools to optimize the impact and reach of these initiatives.

Partnership & Collaboration Recent collaborations with partners like Experian demonstrate Citizens Advice Scotland’s openness to leveraging data and financial expertise. There are opportunities to offer innovative financial technology, data security, and analytics solutions that support their mission to assist vulnerable populations with financial resilience.

Technology Infrastructure With a tech stack including Drupal, Microsoft Teams, Adobe Creative Suite, and Apache servers, Citizens Advice Scotland maintains a sophisticated digital infrastructure. This infrastructure presents opportunities for cybersecurity enhancements, cloud solutions, and enterprise IT services to ensure scalable, secure, and efficient operations.

Funding and Growth Potential Operating with a revenue range of $10M to $50M, Citizens Advice Scotland has a significant capacity for expansion and investment in innovative solutions. Business development efforts could focus on scalable software, digital tools, or consulting services that align with their growth ambitions and mission to improve accessibility and community resilience.

Citizens Advice Scotland Tech Stack

Citizens Advice Scotland uses 8 technology products and services including CIVIC, Microsoft Excel, Preact, and more. Explore Citizens Advice Scotland's tech stack below.

  • CIVIC
    Cookie Compliance
  • Microsoft Excel
    Editors
  • Preact
    Javascript Libraries
  • LivePerson
    Live Chat
  • Bootstrap
    UI Frameworks
  • YouTube
    Video Players
  • Pure CSS
    Web Frameworks
  • Nginx
    Web Servers

Media & News

Citizens Advice Scotland's Email Address Formats

Citizens Advice Scotland uses at least 1 format(s):
Citizens Advice Scotland Email FormatsExamplePercentage
First.Last@cas.org.ukJohn.Doe@cas.org.uk
90%
FLast@cas.org.ukJDoe@cas.org.uk
6%
FirstLast@cas.org.ukJohnDoe@cas.org.uk
3%
LastFi@cas.org.ukDoeJo@cas.org.uk
1%

Frequently Asked Questions

Where is Citizens Advice Scotland's headquarters located?

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Citizens Advice Scotland's main headquarters is located at Broadside, 2 Powderhall Rd Edinburgh, GB. The company has employees across 2 continents, including EuropeNorth America.

What is Citizens Advice Scotland's phone number?

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You can contact Citizens Advice Scotland's main corporate office by phone at . For more prospecting data, LeadIQ has access to up-to-date and accurate contact information within our platform. Find, capture, and sync contact data to your CRM and sales tools in one click.

What is Citizens Advice Scotland's official website and social media links?

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Citizens Advice Scotland's official website is cas.org.uk and has social profiles on LinkedIn.

What is Citizens Advice Scotland's NAICS code?

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Citizens Advice Scotland's NAICS code is 813 - Religious, Grantmaking, Civic, Professional, and Similar Organizations.

How many employees does Citizens Advice Scotland have currently?

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As of October 2025, Citizens Advice Scotland has approximately 345 employees across 2 continents, including EuropeNorth America. Key team members include Head Of Hr & Transformation: D. F.Head Of Operational Support: N. G.Head Of Strategy, Governance, Performance And Risk: M. G.. Explore Citizens Advice Scotland's employee directory with LeadIQ.

What industry does Citizens Advice Scotland belong to?

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Citizens Advice Scotland operates in the Non-profit Organizations industry.

What technology does Citizens Advice Scotland use?

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Citizens Advice Scotland's tech stack includes CIVICMicrosoft ExcelPreactLivePersonBootstrapYouTubePure CSSNginx.

What is Citizens Advice Scotland's email format?

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Citizens Advice Scotland's email format typically follows the pattern of First.Last@cas.org.uk. Find more Citizens Advice Scotland email formats with LeadIQ.

When was Citizens Advice Scotland founded?

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Citizens Advice Scotland was founded in 1939.
Citizens Advice Scotland

Citizens Advice Scotland

Non-profit OrganizationsUnited Kingdom201-500 Employees

The Citizens Advice network in Scotland is the largest independent advice service in the country. 
Citizens Advice Scotland is a charity within this network – we act as a national organisation supporting and representing the service as a whole and the interests of citizens. 

At the heart of the network there are 59 individual citizens advice bureau across Scotland, all operating as independent charities in their own right, which focus on providing support and advice directly to clients. Each of these organisations is a member of Citizens Advice Scotland. 

We believe that every citizen should have access to free, impartial and confidential advice that helps them make informed decisions, whenever they need it and however, they choose to access it.

Our Vision
Is for a Fairer Scotland where everyone has the advice and information they need to realise their rights, and that the barriers to accessing those rights are effectively challenged.

Our Aims
> We provide free, independent, impartial and confidential advice and information to ensure that people are not disadvantaged by lack of knowledge of their rights and responsibilities, or through difficult in expressing their needs effectively.

> We campaign and influence to tackle the root cause of the problems people face, and to work to strengthen their rights.

Our Mission
> We help people navigate systems and access their rights.
> We build resilience in local communities.
> We support the realisation of human rights.
> We help change policies and practices to ensure they work for people.

The Scottish Association of Citizens Advice Bureaux - Citizens Advice Scotland (Scottish charity SC016637)

Section iconCompany Overview

Headquarters
Broadside, 2 Powderhall Rd Edinburgh, GB
Phone number
Website
cas.org.uk
NAICS Code
813 - Religious, Grantmaking, Civic, Professional, and Similar Organizations
Founded
1939
Employees
201-500

Section iconFunding & Financials

  • $25M$50M

    Citizens Advice Scotland's revenue is estimated to be in the range of $25M$50M

Section iconFunding & Financials

  • $25M$50M

    Citizens Advice Scotland's revenue is estimated to be in the range of $25M$50M

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