Insights

Strategic Partnerships City Experiences collaborates with major institutions and destinations (National Park Service, Niagara Parks Commission, Statue of Liberty, Alcatraz, NYC Ferry) and partners with media and venues (New England Aquarium, MLB sponsorships). Explore co-branded tours, cross-promotions, and exclusive access partnerships with cultural, sports, and travel brands to drive group bookings and higher ADR.

Experiential Offering The company combines water and land experiences across multiple brands (City Cruises, Walks, Devour Tours, City Ferry), including dining cruises, guided tours, and new live entertainment series. Leverage bundled experiences, seasonal themed itineraries, and loyalty programs to increase average order value and repeat visits.

Digital Excellence Utilizes tools like Microsoft Azure, SharePoint, Sprout Social, Smartsheet, OneTrust, and SAP Concur to manage operations and marketing. Position as a tech-enabled partner for operators seeking streamlined bookings, vendor integrations, and compliant data practices, offering co-hosted campaigns and analytics sharing.

Growth and Expansion Recent launches include Potomac Water Taxi in Virginia and expansion in Boston Harbor for whale-watching, with recognition in USA TODAY 10Best and MLB sponsorships. Target opportunities in new markets with high tourism demand, municipal partnerships, and events-driven packages tailored to regional attractions.

Revenue levers Revenue ranges suggest substantial scale with diversified streams across tours, ferries, and experiences, plus B2B partnerships and corporate events. Propose enterprise deals for group tourism, corporate outings, and sponsorship packages, as well as technology-enabled experiences for corporate travel programs and hotel/often-aligned travel marketplaces.

Similar companies to City Experiences

City Experiences Tech Stack

City Experiences uses 8 technology products and services including Microsoft SharePoint, OneTrust, monday.com, and more. Explore City Experiences's tech stack below.

Media & News

City Experiences's Email Address Formats

City Experiences uses at least 2 email formats:
City Experiences Email FormatsExamplePercentage
First.Last@cityexperiences.comJohn.Doe@cityexperiences.com
99%
FLast@cityexperiences.comJDoe@cityexperiences.com
1%

Frequently Asked Questions

What is City Experiences's official website and social media links?

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City Experiences's official website is cityexperiences.com and has social profiles on LinkedIn.

How much revenue does City Experiences generate?

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As of October 2026, City Experiences's annual revenue is estimated to be $1B - $10B.

What is City Experiences's NAICS code?

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City Experiences's NAICS code is 5615 - Travel Arrangement and Reservation Services.

How many employees does City Experiences have currently?

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As of October 2026, City Experiences has approximately 341 employees across 3 continents, including North America, Europe and Africa. Key team members include Vice President Sales Marketing: G. B., Vice President Chief Of Staff: P. A. and Managing Partner: W. W. Explore City Experiences's employee directory with LeadIQ.

What industry does City Experiences belong to?

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City Experiences operates in the Travel Arrangements industry.

What technology does City Experiences use?

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City Experiences's tech stack includes Microsoft SharePoint, OneTrust, monday.com, ZoomInfo, Microsoft Azure, Smartsheet, Sprout Social and SAP Concur.

What is City Experiences's email format?

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City Experiences's email format typically follows the pattern of First.Last@cityexperiences.com. Find more City Experiences email formats with LeadIQ.
City Experiences logo

City Experiences

Travel ArrangementsFlorida, United States201-500 Employees

City Experiences, part of the Hornblower Group, is a global provider of water and land experiences, operating a family of brands that includes City Cruises, Walks, Devour Tours, and City Ferry. The company offers sightseeing and dining cruises, guided walking tours, food experiences, and essential ferry services, with operations across the United States, Canada, the United Kingdom, and Europe. Its itineraries include journeys to major landmarks such as the Statue of Liberty, Alcatraz Island, and Niagara Falls, and it operates ferries including NYC Ferry and Puerto Rico’s ferry system, while working with entities like the National Park Service and the Niagara Parks Commission. City Experiences is headquartered in Orlando, Florida, at 4901 Vineland Road Suite 200, and employs between 201 and 500 people; the company reports revenue in the broad range of one billion to ten billion. The organization maintains a global footprint in travel arrangements and has pursued partnerships and new service initiatives in recent years.

Section iconCompany Overview

NAICS Code
5615 - Travel Arrangement and Reservation Services
Employees
201-500

Section iconFunding & Financials

  • $1B - $10B

    City Experiences's revenue is estimated to be in the range of $1B - $10B

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