Insights

Expanding Experience Offerings City Experiences continues to innovate with new entertainment initiatives like the launch of City Cruises Live and strategic partnerships such as with Major League Baseball, presenting opportunities to cross-promote themed cruises and outdoor events to a broader audience.

Strong Market Presence Operating across the US, Canada, the UK, and Europe with a diverse portfolio that includes iconic destinations and government partnerships indicates a solid geographic footprint ideal for regional expansion and targeted marketing initiatives to attract high-value customers.

Digital Engagement Focus Recent collaborations with Medallia and the integration of digital experience enhancements show an emphasis on customer engagement and satisfaction, opening avenues for tailored digital marketing campaigns and loyalty programs to increase repeat bookings.

Leverage Sustainability Trends As a leader in water and land experiences, City Experiences can capitalize on increasing consumer demand for sustainable tourism by promoting eco-friendly tours and environmentally responsible practices, appealing to eco-conscious travelers.

High Revenue Potential With estimated revenues between $100 million and $1 billion and a large employee base, there are significant opportunities to upsell premium packages, corporate group services, and exclusive event experiences to different customer segments to maximize revenue streams.

Similar companies to City Experiences

City Experiences Tech Stack

City Experiences uses 8 technology products and services including Google BigQuery, Cart Functionality, Datorama, and more. Explore City Experiences's tech stack below.

  • Google BigQuery
    Data Warehousing
  • Cart Functionality
    E-commerce
  • Datorama
    Marketing Analytics
  • Oracle Eloqua
    Marketing Automation
  • On-Site
    Real Estate Property Management
  • Ahrefs
    Search Marketing
  • Tealium
    Tag Management
  • Citrix
    Virtualisation Software

Media & News

City Experiences's Email Address Formats

City Experiences uses at least 1 format(s):
City Experiences Email FormatsExamplePercentage
First.Last@cityexperiences.comJohn.Doe@cityexperiences.com
50%
First.Last@cityexperiences.comJohn.Doe@cityexperiences.com
50%

Frequently Asked Questions

Where is City Experiences's headquarters located?

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City Experiences's main headquarters is located at 4901 Vineland Rd, Ste 200 Orlando, Florida 32811 US. The company has employees across 2 continents, including North AmericaEurope.

What is City Experiences's official website and social media links?

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City Experiences's official website is cityexperiences.com and has social profiles on LinkedIn.

What is City Experiences's NAICS code?

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City Experiences's NAICS code is 5615 - Travel Arrangement and Reservation Services.

How many employees does City Experiences have currently?

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As of October 2025, City Experiences has approximately 1K employees across 2 continents, including North AmericaEurope. Key team members include Vice President Marketing: M. P.Vice President Of Food And Beverage & Vice President Of Mid-Atlantic: C. B.Vice President Sales Marketing: G. B.. Explore City Experiences's employee directory with LeadIQ.

What industry does City Experiences belong to?

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City Experiences operates in the Travel Arrangements industry.

What technology does City Experiences use?

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City Experiences's tech stack includes Google BigQueryCart FunctionalityDatoramaOracle EloquaOn-SiteAhrefsTealiumCitrix.

What is City Experiences's email format?

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City Experiences's email format typically follows the pattern of First.Last@cityexperiences.com. Find more City Experiences email formats with LeadIQ.

City Experiences

Travel ArrangementsFlorida, United States1001-5000 Employees

City Experiences, part of the Hornblower Group, is a global leader in creating amazing water and land experiences. Through our family of brands—City Cruises, Walks, Devour Tours, and City Ferry—we bring people closer to the world’s most iconic destinations. 
 
From sightseeing and dining cruises to guided walking tours, food experiences, and essential ferry services,  we operate in destinations across the U.S., Canada, the UK, and Europe. We proudly serve the National Park Service, the Niagara Parks Commission, and manage journeys to the Statue of Liberty, Alcatraz Island, and Niagara Falls, as well as NYC Ferry and Puerto Rico’s ferry system. 
 
At City Experiences, we believe in the power to connect, inspire, and create lasting memories.

Section iconCompany Overview

Headquarters
4901 Vineland Rd, Ste 200 Orlando, Florida 32811 US
NAICS Code
5615 - Travel Arrangement and Reservation Services
Employees
1001-5000

Section iconFunding & Financials

  • $1B$10B

    City Experiences's revenue is estimated to be in the range of $1B$10B

Section iconFunding & Financials

  • $1B$10B

    City Experiences's revenue is estimated to be in the range of $1B$10B

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