Financial Modernization City of Berwyn relies on a general ledger accounting function and plays a central role in annual budgeting and audits, signaling a strong opportunity to introduce modern financial management tools. A cloud-based ERP, budgeting and forecasting solution, and secure audit trail capabilities could enhance efficiency, transparency, and compliance for the finance team. These solutions are well-suited to municipal environments and can deliver ROI through reduced manual work and faster reporting.

Public Safety Analytics Berwyn has already deployed or partnered on cloud-based public safety software (RMS/CAD) and analytics, indicating openness to deeper data-driven operations. There is a clear opportunity to expand analytics, improve data integration across departments, and extend cloud-native security and incident response capabilities. Propose value in training, dashboards, and managed services to maximize return from Mark43 and related systems.

Digital Services Expansion Recent launch of Passport Parking mobile payment app shows demand for citizen-facing digital services. Potential sales could include digital permitting and licensing, online payments for fines and permits, and CMS-driven citizen portals integrated with Drupal. Offer end-to-end e-services platforms, secure payments, and workflow automation to reduce in-person visits and improve citizen satisfaction.

Cybersecurity Readiness Security-focused tech stack including Akamai, Cloudflare, and KnowBe4 signals ongoing cybersecurity investments and staff security training. This creates opportunities for phishing simulation, proactive threat monitoring, security posture assessments, and IAM enhancements tailored to government networks and compliance needs.

IT Stack Modernization Use of diverse technologies (Drupal, ASP.NET, Python) suggests opportunities for IT stack optimization, managed services, and system integration. Propose a modernization package that includes CMS upgrades, cloud hosting, integration with public safety systems, and procurement support for ongoing modernization programs, as well as consolidating vendor relationships with municipalities of similar size.