Smart City Growth City Utilities of Springfield is a community-owned utility with diverse services (electricity, natural gas, water, broadband, transit) and a large customer base of over 100,000, indicating opportunities to cross-sell bundled solutions and expand service contracts.

Low-Cost Advantage CU markets itself as offering some of the lowest electricity prices in the United States, presenting a competitive angle for upselling efficiency programs, demand response, and energy management technology to retain price-sensitive customers.

National Recognition The team’s repeated national championships in water operations and active participation in industry events (ACE26, National Clean Energy Week) position CU as a reputable innovator, enabling partnerships around advanced filtration, water quality tech, and crosstown sustainability initiatives.

New Assets & Partnerships Recent asset acquisition from BNSF and collaborations with Missouri State University, the City of Springfield, and local organizations create openings for joint ventures in infrastructure modernization, analytics, and public-facing digital platforms.

Digital & Data Readiness CU’s technology stack (Power BI, Oracle, Azure DevOps, Active Directory) and focus on customer experience (one bill for all utilities, online presence) suggest opportunities for data analytics services, cybersecurity enhancements, customer engagement platforms, and cloud-based operational optimization.