Clearstep
Hospitals and Health CareIllinois, United States11-50 Employees
Clearstep is a healthcare technology company based in Chicago, Illinois, operating in the Hospitals and Health Care sector. It provides an AI-powered platform called Smart Care Routing that manages patient intake across digital channels, call centers, and walk-in visits. The platform converts patient symptoms and messages into evidence-based triage, coordinated care navigation, and clinician-ready plans to guide initial care decisions. The product is designed for enterprise-scale deployment with a track record of real-world implementation. Its customers are hospitals and health systems seeking to improve access, reduce bottlenecks at the front door, and enhance patient experience by standardizing triage and referral processes across channels. In April 2024, Clearstep partnered with Ochsner Health System to address healthcare access and capacity challenges.