Boutique scale Small team of 2-10 employees combined with owner-operator model signals a highly hands-on service approach. This presents a sales opportunity to position premium, customized deposition and litigation support packages, with tight communication and rapid turnaround as a differentiator from larger providers.

Direct client access Elimination of middlemen ensures clients speak with the actual experts in litigation support technology. Use this to upsell enhanced services such as real-time reporting, litigation videography, and secure transcription delivery, leveraging trust and streamlined communication as a value proposition.

Expansion history Recent office expansion and launch of CRP Records indicate growth and diversification. Target adjacent markets and services, offering integrated record management, digital exhibit creation, and record preservation solutions that align with their growth trajectory.

Tech-enabled workflow Adoption of a modern tech stack (WordPress, Google Workspace, mapping, analytics, and fast content delivery) suggests openness to technology partnerships. Propose scalable tech integrations, client portals, secure file sharing, and AI-assisted transcription workflows to improve efficiency.

Financial scale Revenue range $10M–$25M with a lean team implies potential for high-margin, value-added services and opportunities to expand high-value offerings such as expedited delivery, documentary videography, and customized litigation support solutions to increase wallet share with existing clients and attract enterprise clients seeking reliability and speed.