Public Sector Advantage Privately held, minority-owned and CPUC-certified MBE with nationwide licensing and a long history in utilities and municipalities, including 60+ California municipalities. This positions CBA well for public-sector and utility RFPs that require compliant, relationship-preserving AR recovery partners.

Cross-Industry Reach CBA serves utilities, municipalities, healthcare, telecom, and commercial receivables, combining a hybrid omni-channel approach with live agents, digital outreach, intelligent prioritization, and automated payments, creating cross-sell opportunities across existing clients and new verticals.

AI-Enabled Growth Recent AI partnership with Skit.ai demonstrates a commitment to conversational AI within collections, enabling more scalable outreach and improved efficiency while preserving customer experience, a value proposition for tech-forward clients.

Stable Mid-Market Partner With annual revenue in the 25–50 million range, a 11–50 employee base, and 65+ years in operation, CBA provides stability and scalable capacity attractive to mid-market and larger organizations seeking proven performance and lower vendor risk.

Compliance Difference Emphasis on compliant, professional recovery that protects customer relationships, backed by CPUC-certified MBE status and specialization in utilities, healthcare, and municipal receivables—an appealing mix for regulated industries prioritizing risk mitigation and reputational protection.