Collection Bureau of America

Financial ServicesCalifornia, United States11-50 Employees

Recovering revenue. Protecting relationships. Since 1959.

Collection Bureau of America, Ltd. (CBA) is a privately held, minority-owned accounts receivable management firm founded in 1959 and licensed to collect in all 50 states. For more than 65 years, CBA has delivered compliant, professional, and performance-driven recovery solutions for organizations across the United States.

CBA partners with utilities, municipalities, healthcare providers, telecommunications companies, commercial businesses, and national service providers to recover revenue while protecting the customer relationships that drive long-term success.

Our leadership team brings more than 100 years of combined industry experience recovering a wide range of receivables, including utility, municipal, medical, commercial, cable, and consumer accounts.

CBA’s recovery programs combine experienced recovery professionals with modern omni-channel communication strategies, integrating live agents, digital outreach, intelligent account prioritization, and automated payment options. This hybrid approach maximizes recoveries while maintaining a professional and respectful consumer experience.

Licensed nationwide, CBA supports clients with customers throughout the United States, enabling consistent recovery programs regardless of where an account holder resides.

Headquartered in California, CBA maintains a strong commitment to the state’s economy and workforce and proudly serves more than 60 municipalities throughout California.

Collection Bureau of America is a Minority Business Enterprise (MBE) certified through the California Public Utilities Commission (CPUC) and a State of California Certified Small Business.

Specializing in:
Utility collections • Municipal receivable recovery • Healthcare receivables • Commercial and B2B collections • Telecommunications and cable receivables • Nationwide recovery programs

Organizations seeking a compliant, performance-driven recovery partner are welcome to connect.

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