Collection Bureau of America

Financial ServicesCalifornia, United States51-200 Employees

Collection Bureau of America, Ltd. (CBA) was founded and has been a privately-held corporation since 1959.  

CBA is an industry leader because of the following distinct, competitive advantages:

Our commitment to excellence in customer care;

Our nationwide scope, complimented by a vested local commitment to the California economy and workforce;  

Our hands-on ownership and management that has over 100 years of combined experience recovering a wide range of debts types – Utility, Municipal, Medical, Commercial, Cable and Bottled Water;

Our flexible recovery strategy that is customized to our clients unique business and customer care needs;

Our partnership approach that extends our clients’ recovery methods and procedures to be paralleled by CBA, so that their customers experience the same high-level of customer care at every stage of the recovery process;

Our dedication to compliance, which is the cornerstone to upholding CBA’ strong industry reputation.

Scope - CBA’s nationwide scope is a competitive advantage because it allows us to collect for national clients with customers across the United States. No matter where the customer moves, CBA has the ability to contact them in their state of residency to work with the customer regarding their account. Having a substantial national market penetration across the United States, CBA can allocate resources for collection efforts that apply to all markets because we have active, current and ongoing collection efforts in every state.

We are a Minority Owned Business (MBE) certified through the California Public Utilities Commission (CPUC) as well as a State of California certified small business.

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