Cybersecurity Risk Recent cyberattack activity linked to water utilities, including Columbus Water Works, suggests an opportunity to position security hardening services, incident response planning, and continuous monitoring to prevent disruptions and protect critical water infrastructure.

Executive Turnover The resignation of the president and CEO signals potential leadership changes and new strategic priorities, creating an opening to offer governance, strategic advisory, and program management support aligned with their Master Plan and long-term vision.

Leak Detection Expansion CWW launched a proactive leak detection program in early 2026, presenting a compelling case for expanding monitoring technology, data analytics, sensor deployments, and maintenance tooling to reduce non-revenue water and optimize asset performance.

Master Plan & Flow Testing Ongoing system-wide flow testing and Master Plan initiatives indicate a need for engineering services, CAD/BIM modeling, hydraulic modeling, and project management to support capital projects and reliability enhancements.

Public-Facing Sustainability CWW emphasizes environmental stewardship and high-quality customer service; opportunities exist for sustainability reporting platforms, ERP/CRM integration for asset-centric customer interactions, and community engagement solutions.