ComAround
IT Services and IT ConsultingIllinois, United States2-10 Employees
ComAround is a small IT services and consulting firm based in Naperville, Illinois, and is a BMC company. It concentrates on knowledge management and self-service, offering a platform and expertise to help support organizations resolve issues more quickly, manage higher volumes, and support multilingual users. Its flagship knowledge platform, ComAround Knowledge, is KCS v6 Verified and can be integrated with ITSM tools through ComAround Connect. The company also provides training to certify practitioners in knowledge-centered service. Its global customers include support teams seeking to improve efficiency and customer experiences. The combination of knowledge management and self-service capabilities helps these organizations address issues more quickly and manage higher volumes.