Insights

Strong Market Presence CommLink has established itself as a rapidly growing inbound call center within the UK, serving a diverse range of clients from sole traders to large enterprises. Its position as the third fastest-growing answering service indicates significant market demand and potential for expansion in the customer support industry.

High Service Reliability With over 7.5 million operational minutes and only 720 minutes of downtime, CommLink demonstrates exceptional service availability and reliability. This focus on high availability presents opportunities for upselling advanced disaster recovery, high-availability solutions, or premium support services.

Technology Integration Utilizing a tech stack that includes WordPress, Google Maps, and Apache, CommLink is technically equipped to enhance service offerings. Partnering on technology upgrades or custom integrations could enable scalable solutions, data analytics, and improved customer engagement for prospective clients.

Qualified Certifications ISO9001 certification and Investors in People accreditation highlight CommLink’s commitment to quality and workforce development. This positioning makes the company an attractive partner for clients prioritizing certified, high-standard outsourced support services.

Growth Opportunities With a revenue range of 1 million to 10 million and a client base ranging from small businesses to large corporations, there’s potential to target similar mid-size companies and expand services such as multi-channel support or enterprise-level solutions, driving further revenue growth.

CommLink Tech Stack

CommLink uses 8 technology products and services including WordPress, jQuery, Choices, and more. Explore CommLink's tech stack below.

  • WordPress
    Content Management System
  • jQuery
    Javascript Libraries
  • Choices
    Javascript Libraries
  • jQuery Migrate
    Javascript Libraries
  • Packery
    Javascript Libraries
  • Google Maps
    Maps
  • Apache
    Web Servers
  • easy pie chart
    Web Tools And Plugins

Media & News

CommLink's Email Address Formats

CommLink uses at least 1 format(s):
CommLink Email FormatsExamplePercentage
First.Last@commlink.co.ukJohn.Doe@commlink.co.uk
88%
First@commlink.co.ukJohn@commlink.co.uk
6%
FLast@commlink.co.ukJDoe@commlink.co.uk
6%

Frequently Asked Questions

Where is CommLink's headquarters located?

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CommLink's main headquarters is located at Pleasley, England ng19 8rl United Kingdom. The company has employees across 3 continents, including EuropeNorth AmericaOceania.

What is CommLink's official website and social media links?

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CommLink's official website is commlink.co.uk and has social profiles on LinkedIn.

What is CommLink's NAICS code?

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CommLink's NAICS code is 517 - Telecommunications.

How many employees does CommLink have currently?

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As of April 2026, CommLink has approximately 27 employees across 3 continents, including EuropeNorth AmericaOceania. Key team members include Pa To The Directors: K. F.Programmer: J. B.Operator: C. M.. Explore CommLink's employee directory with LeadIQ.

What industry does CommLink belong to?

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CommLink operates in the Telecommunications industry.

What technology does CommLink use?

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CommLink's tech stack includes WordPressjQueryChoicesjQuery MigratePackeryGoogle MapsApacheeasy pie chart.

What is CommLink's email format?

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CommLink's email format typically follows the pattern of First.Last@commlink.co.uk. Find more CommLink email formats with LeadIQ.

When was CommLink founded?

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CommLink was founded in 1997.

CommLink

TelecommunicationsEngland, United Kingdom11-50 Employees

CommLink is a UK inbound call centre providing 24 x 7 support to businesses throughout the UK and in the US. It has been trading since 1998 and provides services ranging from simple message-taking, campaign response handling, through to complex disaster recovery, engineer call-out, and order-taking. Whatever your requirements, we can help whether it's by phone, fax, email, web, or text.

We're the third fastest-growing answering service in the UK and our client base, from sole traders through to national companies with 200+ employees, is growing rapidly. Whether it is one call a year or thousands of calls a day we can help you maximise your returns.

We specialise in providing high-availability services to our clients. We've been offline for only 720 mins in over 7.5 million and half of those were for routine maintenance!

We have certification for ISO9001 and also Investors in People and we can ensure that your calls/email/texts are handled efficiently and correctly at all times.

Call us on (0800) 138-8500 at any time. We've been open for business for 17 years and we've not closed yet!

Section iconCompany Overview

Headquarters
Pleasley, England ng19 8rl United Kingdom
NAICS Code
517 - Telecommunications
Founded
1997
Employees
11-50

Section iconMedia & News

Section iconFunding & Financials

  • $1M$10M

    CommLink's revenue is estimated to be in the range of $1M$10M

Section iconFunding & Financials

  • $1M$10M

    CommLink's revenue is estimated to be in the range of $1M$10M

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