AI Driven Triage Introduce and upsell SmartAssist AI backed low priority call handling to free telecommunicators for high priority incidents, enabling faster response and scalable NG9-1-1 modernization across state and local agencies and service providers.

GIS Enabled Operations Capitalize on ArcGIS/ESRI integration to offer GIS driven 9-1-1 routing, situational awareness, and data integration with emergency workflows, creating compelling cross-sell to agencies pursuing enhanced information management.

Public Safety Modernization With over two decades in NG9-1-1, Text to 9-1-1, VoIP and E9-1-1, SST positions for mid-market U.S. public safety modernization budgets, and can pursue multi-year deployments across state and local jurisdictions.

Integrated Services Platform Leverage existing tech stack ( Remedy, VMware, Micro Focus, IT service management and network monitoring) to offer end-to-end deployment, integration, and managed services, creating ongoing revenue through maintenance and upgrades.

Strategic Partnerships Pursue partnerships with large public safety system integrators and government contractors to extend SST reach, participating in larger NG9-1-1 modernization programs and multi-jurisdiction deployments.